BnBee

Terms and Conditions

1. Booking Process

Bookings must be made online at either:

• www.BnBee.co.uk
• www.bnbeecouk.staydirectly.com

2. Payment Terms

Payment in full is required at the time of booking unless prior agreement has been made directly with BnBee.

3. Cancellation Policy

• Cancellations made at least 30 days before your arrival date will receive a refund of half the total booking price.
• Cancellations made within 30 days of arrival, or in case of a no-show, will be charged the full booking price.
• No refunds will be given for non-arrivals.
• BnBee reserves the right to cancel a reservation if they have reason to believe that a reservation has been made to conduct illegal and / or immoral activity. Or that illegal or immoral activity will be conducted at the premises during the reservation. In such a case no refund will be offered.

4. Check-in/Check-out Times

• Check-in: 2:00 pm onwards. Please provide an estimated arrival time to BnBee so the accommodation can be prepared.
• Check-out: 11:00 am. Unauthorised late check-outs may incur a fee of £30 per hour (rounded up to the next hour) at BnBee's discretion.

5. Occupancy Limits

Only the number of guests confirmed on the reservation are permitted in the property unless prior authorisation has been agreed with BnBee. Unauthorised guests/visitors may be charged a fee of up to £50 per person per day, at BnBee's discretion. Guests may be asked to leave if there are unauthorised visitors.

6. Damages and Breakage

You are liable for any loss or damage (excluding fair wear and tear) caused during your stay, and for any loss of rental income resulting from such damage. BnBee reserves the right to charge for administration fees associated with repairs or dealing with the loss or damage. BnBee may charge your credit or debit card used for the booking. If no card was used, you must pay by another means acceptable to BnBee. All additional charges are due on the check-out date unless otherwise stated.

Late payment of additional charges:

Failure to pay additional charges within 14 days of receiving an invoice will result in a £50 administration fee to cover debt collection costs.

7. Pets

BnBee has a strict No Pets policy. No pets are allowed inside the property at any time.

8. Smoking Policy

Smoking is not permitted inside the building. Violations will incur an additional fee of £50 per guest, immediate eviction with no refund, and a £200 fine for tampering with fire safety equipment.

9. Noise Policy

Guests are required to behave responsibly, respect the apartment and other guests. Please keep noise to a minimum between 10:00 pm and 7:00 am. This includes avoiding any nuisance or disruption to other guests, using threatening or abusive behaviour towards BnBee staff, or using the apartment for illegal or immoral purposes. Violations of this policy may result in immediate eviction with no refund and responsibility for any additional charges incurred.

10. Complaints and Disputes

If you are dissatisfied with any aspect of your accommodation, please notify BnBee as soon as possible during your stay. This allows BnBee the opportunity to address and resolve the issue. Complaints can be emailed to Dan@BnBee.co.uk.

11. Evictions

BnBee reserves the right to evict guests and anyone they have given access to the property for violating the house rules and conditions outlined above. BnBee may utilise an affiliated security team and/or law enforcement for eviction.

In the event of an eviction, the guest will be liable for an "Eviction Charge" of £200, in addition to any other applicable charges and costs incurred during the eviction process. No refunds will be offered for any unused nights following an eviction.